FAQ - Conversation Starters

Given my financial situation, should I choose an investment advisory service? Why or why not?

You should consider choosing an investment advisory service when you are looking to invest and your financial situation allows you to do it, commonly when you have some excess of liquidity. An investment advisor is a good option if you are not an expert in the investment field, because you can use their know-how and experience to help you invest. In addition,  investment advisers are held to a fiduciary standard that covers your investment advisory relationship with them. This means investment advisors have both a duty of care and a duty of loyalty to you.

The duty of care requires an investment advisor to place your best interests ahead of their own at all times.
Under the duty of loyalty, an investment advisor must eliminate conflicts of interest or tell you about them in a way that you can understand, so that you can decide whether or not to agree to them.

Our services offering is meant to fit the preferences of users who like to manage their financial life using technology tools like apps. As your financial advisor we will be constantly monitoring your portfolio, investment strategy, and investments, so you can check your investments at any time using our app. On the other hand, if you are looking for a face to face relationship with an advisor, our services are probably not the most appropriate for you.

How will you choose investments to recommend to me?

Through our mobile app, we offer you a set different model portfolios, each one suits a different risk profile, so you can choose the one that best adjusts to your preferences. When you select one of the proposed model portfolios, we will automatically implement it for you. In order to obtain a portfolio aligned with your risk profile, we have selected liquid stocks and ETFs that represent each asset class. Using mean variance optimization, the minimum risk portfolio for your risk profile is obtained. We review each model portfolio continuously to ensure that they are still efficient. This review process may trigger a rebalance in your portfolio.

What is your relevant experience, including your licenses, education and other qualifications? What do these qualifications mean?

We offer investment management services through proprietary, automated computer algorithms based on a modified mean variance optimization process. Our software is the result of several years of research as well as experience in the capital markets.

Help me understand how these fees and costs might affect my investments. If I give you $10,000 to invest, how much will go to fees and costs, and how much will be invested for me?

How much will be invested for me?
If you give us $10,000, we invest your funds by purchasing whole shares of the ETFs within the model portfolio you chose. Since partial shares are not available for the moment, we allocate some cash in your portfolio, until there is enough cash to buy more whole shares according to your risk profile.

How much will go to fees and costs?
If you have an average monthly balance of $10,000, the monthly advisory fee you will pay is approximately $16.44 each month. Assuming 30 days in the month and 365 days in the year, the math is as follows: $10,000 * 0.02 * (30/365) ≈ $16.44.

How might your conflicts of interest affect me, and how will you address them?

We work hard to minimize any conflicts of interest. First and foremost, it’s important to know that we are a fiduciary, which means we are legally required to act in your best interest at all times in our client relationship with you.

With that in mind, our business model has incentives that can create conflicts of interest.We are paid based on assets under management and have a financial incentive to recommend you increase the value of your accounts. We address this conflict by taking all the measures we can to protect the value of your portfolio, taking into account that our goal is to grow your investment value, in our view, it is a win win situation, when your portfolio makes money, the assets under management we manage for you also grow.

As a financial professional, do you have any disciplinary history? For what type of conduct?

We do not have a disciplinary history. We are not involved in any other legal matters that would have a significant impact on its advisory business. Visit Investor.gov/CRS for a free and simple search tool to research us and our financial consultants, or you can visit or adviserinfo.sec.gov/.

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